Account Engagement Expert

14 hours ago


Makati City, National Capital Region, Philippines Alliah Full time
About the Team

Our team is passionate about delivering exceptional customer experiences and driving business growth. We are a collaborative and dynamic team that values innovation, creativity, and teamwork.

Key Responsibilities
  1. Customer Engagement:
    Build and maintain positive relationships with customers to ensure satisfaction and loyalty.
  2. Sales Support:
    Provide information on promotions, discounts, and new offerings to customers.
  3. Collection Activities:
    Communicate payment schedules and provide support for payment-related queries.
  4. Documentation and Reporting:
    Prepare and submit reports on customer interactions, sales performance, and collection activities.
  5. Compliance and Process Adherence:
    Ensure compliance with regulatory standards and ethical guidelines in handling customer accounts.
  6. Team Collaboration:
    Work closely with the sales and collection teams to ensure smooth operations and customer satisfaction.

We offer a supportive work environment where you can grow and develop your skills. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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