Live Chat Representative for Influencers

1 day ago

Pasig, National Capital Region, Philippines beBeeChat Full time ₱30,000 - ₱45,000

Job Title:

Live Chat Representative for Influencers

We are seeking a skilled Live Chat Representative to represent high-profile influencers by engaging with their audiences through real-time online chat.

Key Responsibilities:

  • Engage with fans and followers on behalf of influencers via online chat platforms, ensuring a positive, personalized experience.
  • Identify opportunities to promote premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.
  • Uphold the highest standards of professionalism and confidentiality at all times.

Ideal Candidate Profile:

  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Track record of meeting or exceeding sales targets in a fast-paced environment.
  • Familiarity with CRM tools and online chat software.
  • Ability to work independently and as part of a remote team.

Benefits:

  • Fixed base rate plus commission on promotions and conversions.
  • Opportunities for advancement and performance-based bonuses.

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