IT Support Specialist

5 days ago


Biñan, Calabarzon, Philippines Holistic Approach Systems Inc. Full time
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at Holistic Approach Systems Inc.

Company Overview:

Holistic Approach Systems Inc. is a leading provider of innovative technology solutions. Our mission is to deliver exceptional customer service and support to our clients.

Salary:$65,000 per year

Key Responsibilities:

  • Hardware and Software Troubleshooting: Identify and resolve technical issues with computer systems, servers, network devices, and other equipment.
  • System Installation and Maintenance: Install, configure, and maintain computer systems, ensuring they are secure and functioning properly.
  • Technical Support: Provide assistance to users via phone, email, or in-person, explaining complex technical issues in a clear and concise manner.
  • Maintenance and Upkeep: Perform routine maintenance tasks, including cleaning equipment, updating software, and backing up data.
  • Documentation and Record-Keeping: Maintain accurate records of hardware and software inventory, service requests, and other relevant information.

Required Skills and Qualifications:

To be successful in this role, you will need excellent problem-solving skills, a strong understanding of computer systems and networks, and excellent communication skills.

Benefits:

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.


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