Technical Solution Specialist
3 days ago
We are seeking a seasoned Solution Expert to join our remote team. The ideal candidate will have strong client service, troubleshooting, and analytical skills.
Main Responsibilities:- Resolve customer support tickets and ensure timely updates.
- Troubleshoot technical issues in SQL, Linux, networking, and VPNs.
- Collaborate with utility clients to deliver exceptional outcomes.
- 4+ years of experience in SQL, production environments, and client support.
- Linux OS support and network administration knowledge.
- Familiarity with relational databases (Oracle/PostgreSQL).
- Strong communication and problem-solving skills.
- Fully remote work arrangement.
- Comprehensive health and life insurance package.
- Lifestyle rewards program.
- Gratuity and other perks.
- Mid-Senior level position.
- Information Technology professional.
- Outsourcing and Offshoring Consulting sector.
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