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Operations Manager
2 weeks ago
Job Overview:
The Operations Manager is responsible for overseeing the daily operations of multiple retail stores within a designated area. This position plays a critical role in driving sales, managing teams, and maintaining high customer service standards.
Key Responsibilities:
- Sales strategy development and implementation to achieve revenue targets.
- Inventory management, including analysis and implementation of strategies to optimize stock levels and minimize losses.
- Team leadership and guidance to store managers, focusing on enhancing sales performance and meeting KPIs.
- Collaboration with cross-functional teams to identify opportunities for growth and improvement.
- Employee recruitment, training, and mentorship to promote professional development and job satisfaction.
- Regular performance evaluations and feedback to employees to support their growth and development.
- Customer service evaluation and enhancement to ensure excellent customer experiences.
- Budget monitoring and cost savings initiatives to optimize financial performance.