Quality Assurance Operations Specialist

7 days ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are seeking a highly skilled Quality Assurance Operations Specialist to join our team.

About the Role

The successful candidate will be responsible for ensuring the highest level of quality in patient care by managing hospital bills and insurance benefits. This includes auditing transactions, providing feedback, and monitoring compliance with established processes.

Key Responsibilities
  • Audit and analyze data to identify areas for improvement.
  • Develop and implement process improvements to enhance quality and efficiency.
  • Maintain accurate records and reports to track performance.
  • Collaborate with cross-functional teams to ensure seamless execution.
  • Provide exceptional customer service by resolving inquiries and issues promptly.
Requirements
  • 2-4 years of experience in handling healthcare accounts.
  • At least 1 year of QA or TL experience.
  • College graduate or at least 2nd-year undergraduate degree.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.



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