Software Support Specialist

2 hours ago


Manila, National Capital Region, Philippines beBeeSupport Full time $90,000 - $120,000
Job Title:

Software Support Specialist

About the Role

This position plays a critical role in ensuring the smooth operation of our software solutions.

Key Responsibilities
  • Maintain and improve application systems to prevent incidents
  • Expand knowledge base for supported applications
  • Collaborate with teams to resolve technical issues
  • Gather documentation for audits
  • Implement disaster recovery scripts during outages
  • Monitor automation results
  • Analyze proposed designs for potential gaps
  • Implement renewals and resolve production defects
  • Align risk and control processes into day-to-day responsibilities
Requirements

To be successful in this role, you will need excellent analytical and problem-solving skills.

Benefits

This position offers a range of benefits including professional development opportunities.



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