Associate Support Specialist

6 days ago


Cavite City, Calabarzon, Philippines Analog Devices Full time

Job Summary

We are seeking a highly skilled and motivated individual to join our team as an Associate Support Specialist. This role will involve providing exceptional customer support, building strong relationships with customers and colleagues, and contributing to the growth and success of the company.

The ideal candidate will possess excellent communication skills, be able to work with others, and have strong knowledge of MS Excel and SAP.

Responsibilities

  1. Customer Support: Respond to customer requests for pricing and product lead-times, ensure accuracy of customer orders, and manage quote progression.
  2. Documentation: Prepare all necessary customer documentation in line with the highest quality standards.
  3. Business Intelligence: Identify and generate useful business intelligence and report to senior staff.
  4. Process Improvement: Recommend process improvements and contribute to the growth and success of the company.

Requirements

  • Education: Preferably a graduate of Industrial Engineering or any 4 years bachelor's degree course.
  • Experience: Must have at least 1 year of work experience in related field, preferably in semiconductor industry.
  • Skills: Excellent verbal and written communication skills, strong computer skills, ability to work with others, and strong knowledge of MS Excel and SAP.


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