Multilingual Support Specialist

5 days ago


Cavite City, Calabarzon, Philippines Linda Hausermann & Associates Full time

About the Role:

We're looking for a skilled Multilingual Support Specialist to join our team in Imus, Cavite. As a key member of our team, you'll be responsible for providing top-notch support to our clients through various communication channels.

Key Responsibilities:

  1. Deliver exceptional customer service to clients via phone, email, and live chat.
  2. Resolve complex issues efficiently, utilizing technical skills and expertise.
  3. Cultivate strong relationships with clients through effective communication in English and Spanish.
  4. Stay up-to-date with industry developments and best practices to enhance client support.

Requirements:

  • Bachelor's degree in a related field (or equivalent experience).
  • Native-level proficiency in both English and Spanish languages.
  • Excellent communication and problem-solving skills.
  • Able to work onsite in Imus, Cavite on shifting schedules.
  • Flexibility to adapt to changing priorities and deadlines.


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