Multilingual Support Specialist
5 days ago
About the Role:
We're looking for a skilled Multilingual Support Specialist to join our team in Imus, Cavite. As a key member of our team, you'll be responsible for providing top-notch support to our clients through various communication channels.
Key Responsibilities:
- Deliver exceptional customer service to clients via phone, email, and live chat.
- Resolve complex issues efficiently, utilizing technical skills and expertise.
- Cultivate strong relationships with clients through effective communication in English and Spanish.
- Stay up-to-date with industry developments and best practices to enhance client support.
Requirements:
- Bachelor's degree in a related field (or equivalent experience).
- Native-level proficiency in both English and Spanish languages.
- Excellent communication and problem-solving skills.
- Able to work onsite in Imus, Cavite on shifting schedules.
- Flexibility to adapt to changing priorities and deadlines.
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