
Technical Systems Professional
2 days ago
We are seeking a highly skilled and motivated IT Specialist to join our team. This role is responsible for providing technical support and maintaining the efficiency of our systems.
">About the Role:
">- Troubleshoot and resolve platform issues (e.g., WooCommerce checkout bugs, plugin conflicts)
- Manage monthly updates for WordPress (core, theme, plugins)
- Maintain and update lightweight custom scripts (JavaScript, PHP)
- Build and manage workflow automations, with Zapier as a central tool
- Support and configure Airtable bases, views, automations, and permission settings
- Collaborate with developers on advanced workflows and integrations using Zapier and N8n
- Maintain syncing and data integrity between Salesforce and Airtable
- Provide tech support for Google Workspace (Sheets, Drive) including access and permission issues
- Offer general technical assistance across teams and departments
- Document internal systems and help optimize workflows
- Align technical solutions with the needs of production and operations
- Create and refine task templates and internal workflow systems
Requirements:
">- 2+ years of experience in IT support, systems administration, or a related technical role
- Proven experience managing and troubleshooting:
- WordPress/WooCommerce (plugin conflicts, site updates, light scripting)
- Airtable (admin-level; base setup, permissions, automations)
- Salesforce (basic admin tasks, data syncing, cleanup)
- GSuite/Google Workspace (Drive, Sheets)
- Strong Zapier expertise is essential—this is a core tool in our automation stack
- Experience with N8n is a big plus—especially building workflows and working with its agent capabilities
- Familiarity with scripting for automations (JavaScript, PHP, or similar)
- Prior exposure to AI agents in automation tools (e.g., Zapier agents) is highly desirable
- Experience with no-code/low-code tools like Notion, Make, and Monday.com
- Ability to work independently, manage multiple priorities, and communicate clearly
- Comfortable collaborating across departments in a remote-first environment
Benefits:
">- Opportunity to work with a cutting-edge technology stack
- Chance to collaborate with experienced professionals in the field
- Flexible work arrangement to suit your lifestyle
What We Offer:
">We offer a dynamic and supportive work environment, with opportunities for growth and professional development.
">This is an exciting opportunity for a motivated and skilled IT Specialist to join our team and contribute to our mission.
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