Support Operations Manager

2 days ago

Batangas, Calabarzon, Philippines beBeeCompliance Full time ₱450,000 - ₱550,000

Job Title: Support Operations Manager

Overview

This role involves providing operational support to our team, focusing on managing the full lifecycle of contractors, including onboarding, compliance, and payroll.

Key Responsibilities:
  • Manage onboarding workflows for contractors, ensuring timely completion of tasks and accurate record-keeping;
  • Verify credentials, licenses, and certifications for school personnel, maintaining up-to-date records and communicating with contractors as needed;
  • Coordinate background checks, TB tests, fingerprinting, and other pre-employment requirements, liaising with recruiters, account managers, and school district contacts to meet deadlines;
  • Maintain accurate and organized records in internal systems and client portals, conducting routine audits to ensure compliance throughout assignments;
  • Perform payroll support tasks, ensuring contractor information is complete and accurate, reviewing weekly timesheets, and coordinating with the payroll team for timely and accurate payment;
  • Serve as the primary point of contact for contractor pay-related questions, assisting with pay rate updates, stipend tracking, and contractor time off documentation;
Qualifications:
  • Bachelor's degree in a related field preferred;
  • Minimum 2+ years of experience in an onboarding, compliance, or credentialing role required;
  • Strong knowledge of school district onboarding and credentialing requirements preferred;
  • Experience onboarding temporary employees across multiple states preferred;
  • Familiarity with background check processes, fingerprinting requirements, and state-specific compliance laws;
  • Knowledge of education compliance and credentialing regulations, including state departments of education preferred;
  • Proficiency in using applicant tracking systems and credential management tools;
  • Excellent organizational skills, ability to handle multiple priorities in a fast-paced environment;
  • Clear written and verbal communication skills;
  • Detail-oriented and process-driven, proactive approach to problem-solving;
  • Ability to work independently and collaboratively across teams.

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