Senior Fraud Examiner

2 days ago

Makati City, National Capital Region, Philippines beBeeInvestigator Full time ₱900,000 - ₱1,200,000
Job Overview

A senior fraud investigator will conduct regular reviews and analysis of merchant fraud patterns, suggesting rule changes to improve fraud detection and prevention rates.


Key Responsibilities:
  • Conduct thorough investigations into complex cases and escalations, managing case closures to maintain operations and ensure timely completion in line with agreed standards.
  • Prepare briefs of evidence and appear in court to give testimony on behalf of the prosecution, undergoing cross-examination as required.
  • Collaborate with law enforcement authorities, regulators, and payment schemes to share information and best practices related to merchant fraud and investigation.
  • Document and maintain up-to-date processes and procedures, ensuring alignment with organizational policies and standard operating procedures.
Required Qualifications:
  • Bachelor's degree in a relevant field or equivalent experience in a fraud prevention environment.
  • Excellent understanding of acquirer risk and obligations, including knowledge of SQL and experience working with payment service providers.
  • Outstanding communication and stakeholder management skills, with ability to coordinate with senior management and internal/external stakeholders.
  • Ability to effectively communicate emerging and changing risks, identify new fraud trends, and develop mitigation strategies.
Benefits:
  • Opportunities for learning and development, interacting with industry experts, and enjoying a fun and competitive working environment.
Work Location:

On-site at Concentrix Makati City.

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