Operational Process Associate

2 days ago

Calamba, Calabarzon, Philippines beBeeOperations Full time $40,000 - $60,000
Key Responsibilities

As a key member of our team, you will be responsible for managing candidate communications, sending out offers, coordinating onboarding events, and ensuring accounts and training are set up properly.

  • Candidate and New Hire Communications:
    • Manage communications with candidates in the hiring pipeline, including answering questions, sending batch updates, and ensuring timely responses throughout the process.
  • Offer Management & Onboarding:
    • Oversee the onboarding process for new hires: send offer letters and track signatures, coordinate start dates, provision accounts, schedule onboarding events, and ensure all onboarding to-dos are completed.
  • Point of Contact for New Hires:
    • Serve as the main contact for new guides during the hiring and onboarding process, fielding questions and ensuring a smooth experience.
  • Process Improvement & Systems:
    • Support the development and maintenance of systems and processes that streamline hiring and onboarding (e.g., applicant tracking, workflow improvements).
  • Team Monitoring & Support:
    • Assist in tracking and analyzing guide team performance, flagging issues and helping management address challenges.
  • Operational Flexibility:
    • Take on additional operational and administrative responsibilities as needed, with the potential to expand into broader or more strategic responsibilities as the company grows.

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