Remote Medical Support Specialist
2 days ago
We are looking for a dedicated and skilled Medical Support Specialist to join our team.
The ideal candidate will have a strong background in medical terminology, excellent communication skills, and the ability to work independently in a fast-paced environment.
This role is perfect for someone who is passionate about providing exceptional patient care and support.
Responsibilities:- Document new patient intake, manage appointment bookings, cancellations, and rescheduling.
- Input patient information, medical records, and billing data into electronic health record (EHR) systems.
- Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries.
- Respond to patient inquiries, providing information and directing them to healthcare professionals as needed.
- Analyze healthcare data, prepare reports, and maintain accurate records.
- Maintain patient confidentiality and ensure compliance with HIPAA regulations.
- Perform ad hoc tasks as assigned by management.
- Bachelor's degree in a medical field or pharmaceutical-related industry.
- At least 1 year of experience as a Medical Virtual Assistant.
- Excellent English communication skills (written and verbal).
- Solid understanding of medical terminologies and practices.
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
- Understanding of healthcare privacy regulations.
- Strong interpersonal and organizational skills.
- Tech-savvy with current technologies.
- Able to work on graveyard shifts.
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Remote Work
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
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