Customer Service Advocate

3 days ago


Taguig, National Capital Region, Philippines beBeeCareer Full time ₱300,000 - ₱500,000
Customer Service Representative Job

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, responding to inquiries and resolving issues in a professional and timely manner.

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer experiences.

About the Role

This role involves handling customer inquiries via phone, email, or chat, and providing solutions to their concerns. You will also be responsible for documenting customer interactions, escalating complex issues to senior representatives, and contributing to continuous process improvements.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a team environment.

Requirements
  • Bachelor's degree in any field or equivalent experience
  • Minimum 6 months of customer-facing experience in a similar role
  • Excellent written and verbal communication skills
  • Able to work in a fast-paced environment with multiple priorities
Benefits
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work in a dynamic and growing industry
  • Flexible work arrangements to support work-life balance

If you are a motivated and customer-centric individual looking for a new challenge, we encourage you to apply for this exciting opportunity.


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