Rent Collection Specialist

1 day ago


Calamba, Calabarzon, Philippines beBeeRentCollection Full time ₱7,800 - ₱8,000
Job Opportunity: Rent Collection Specialist

The position of Rent Collection Specialist is responsible for initiating and following up on rent payment reminders, ensuring tenants are aware of their payment due dates.

This role requires strong communication and negotiation skills with a focus on customer service. The ideal candidate will be detail-oriented and organized, with the ability to manage multiple accounts effectively.

Detailed Responsibilities:
  • Rent Collection: Send timely reminders to tenants regarding rent payments and follow up as needed.
  • Communication: Engage with tenants via phone, email, or messaging platforms to discuss payment issues and provide assistance when needed.
  • Record Keeping: Maintain accurate records of all rent payments, payment plans, and communication logs in our property management system.
  • Dispute Resolution: Collaborate with tenants to resolve disputes or questions related to rent payments or leases.
  • Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
Key Requirements:
  • Previous experience in rent collection, property management, or a related field preferred.
  • Strong communication and negotiation skills with a focus on customer service.
  • Detail-oriented and organized, with the ability to manage multiple accounts effectively.
  • Proficiency in property management software or databases (e.g., Buildium, AppFolio) is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants.
  • Knowledge of rental laws and regulations in the applicable market.


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