Remote Customer Support Specialist

4 hours ago

Pasig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱500,000
Remote Customer Support Specialist

We are seeking a highly skilled and dedicated professional to join our team as a Remote Customer Support Specialist.

This is a full-time position that requires strong communication skills, attention to detail, and the ability to work independently in a remote setting.

  • Key Responsibilities:
  • Provide exceptional customer support via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely manner
  • Manage client relationships and maintain high levels of customer satisfaction
  • Work collaboratively with internal teams to resolve complex issues
  • Stay up-to-date with company policies and procedures
Requirements
  • Essential Qualifications:
  • Fluent English language skills (written and verbal)
  • High school diploma or equivalent required; degree preferred
  • Minimum 1 year experience in customer-facing role
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits
  • Why You'll Love Working with Us:
  • Enjoy the flexibility of working from home while maintaining a healthy work-life balance
  • Receive comprehensive training and ongoing support to ensure your success
  • Participate in annual performance appraisals and career growth opportunities
  • Take advantage of holiday pay and overtime pay when needed
  • Earn referral bonuses for recommending talented colleagues
  • Celebrate your hard work with a rewarding year-end bonus

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