
Dispute Resolution Expert
2 days ago
As a professional in chargeback management, you will be responsible for overseeing the entire dispute resolution process from start to finish.
- Efficiently handling PayPal disputes and chargebacks with precision
- Adhering to structured processes and meeting deadlines
- Collecting and submitting evidence such as tracking information, order details, and screenshots
- Verifying customer data in Shopify and Gorgias
- Maintaining accurate internal records and reporting on dispute outcomes
- Identifying trends and proposing improvements to processes
- Proven experience in chargeback management and dispute resolution
- Understanding of the dropshipping model
- Proficiency in Shopify and Gorgias
- Strong knowledge of e-commerce operations
- Highly organized, detail-focused, and process-driven mindset
- Effective communication and accountability
This role is ideal for someone who is highly organized, detail-focused, and process-driven. If you have experience in chargeback management, we encourage you to apply.
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