
Expert Risk Manager
7 days ago
As a Compliance Analyst, you will play a crucial role in ensuring our organization maintains the highest standards of regulatory compliance.
- Oversee ongoing oversight over compliance with regulatory, legislative, contractual and risk management requirements and reporting (ROC & SOC)
- Contribute to the development and maintenance of compliance processes and checklists across regions
- Analyze changes in regulatory and legislative requirements to identify potential impact on business operations
- Collaborate with various departments and business units to provide support and participate in working committees and test groups as required
- Maintain regular communication and contact with other sites and monitor and report on performance
- Assess new legislation to determine its impact on risk exposure and ensure that compliance related activities are coordinated
- University Degree and 5 years relevant experience
- Experience with compliance and/or risk management/audit
- Strong communication and presentation skills
- Knowledge of HIPAA, compliance reporting such as ROC and SOC
We are a premier customer experience partner to Fortune 100 and 500 companies. Our team designs, builds, and delivers digitally influenced customer journeys that achieve satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs.
We have a strong track record for reimagining the customer experience to meet consumers' evolving expectations, driving growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform.
We pride ourselves on exceptional individuals working together in a high-performing culture to deliver next-generation customer experiences on behalf of our clients. We are an equal opportunity and affirmative action employer and welcome all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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