
Ecommerce Account Professional
1 day ago
Job Overview:
This is a challenging role as an Account Manager, working closely with clients to ensure their needs are met.
Responsibilities:The successful candidate will be responsible for managing client relationships, resolving account-related issues, and maintaining account health by monitoring key performance indicators. They will also coordinate with internal teams to support client needs, handle day-to-day account administration, and provide periodic reports and insights to clients on account performance.
Key Responsibilities Include:
- Managing client relationships to ensure clear and effective communication
- Resolving account-related issues in a proactive manner
- Maintaining account health through monitoring key performance indicators
- Coordinating with internal teams to support client needs
- Handling day-to-day account administration
- Providing periodic reports and insights to clients on account performance
The ideal candidate will possess:
- At least 3 years of experience in account management, customer success, or client-facing roles
- Strong communication skills with the ability to manage client relationships effectively
- Proven ability to problem-solve and handle account challenges with a proactive mindset
- Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously
- Experience working in a fast-paced environment with shifting priorities
- Ability to work independently while collaborating with remote teams
We offer:
- Remote Work: Work from anywhere
- Generous PTO: 10 days PTO per year, plus public holidays and sick leave
- Direct Mentorship: Grow through guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Work-Life Balance: Balanced schedules that support a healthy work-life balance
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