Fulfillment Opportunities

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeSpecialist Full time ₱6,000,000 - ₱8,500,000

We are seeking a diligent Order Fulfillment Specialist to join our team. This is a fantastic opportunity for individuals who enjoy managing orders, working with customers, and collaborating with internal teams.

Job Description

The ideal candidate will be responsible for processing orders efficiently, resolving customer inquiries, and managing claims in a timely manner. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

  • Order Processing: Manage a high volume of quotations and sales orders within stipulated target times, ensuring accuracy and completeness.
  • Enquiries Management: Respond promptly and professionally to customer inquiries via phone, email, and web chat, providing accurate information and resolving issues effectively.
  • Claims Management: Investigate and process claims related to shipment delays, defective items, and pricing discrepancies, coordinating with relevant departments to resolve issues.
Required Skills and Qualifications
  • Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  • At least 3-4 years of experience in order management, sales support, customer service, or a related role.
  • Strong proficiency in Microsoft Office Suite; experience with ERP systems is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
Benefits

We offer a dynamic work environment that fosters growth and development. You'll have the opportunity to make an impact on our business and contribute to our success.

  • Meaningful Work & Growth: We encourage innovation and provide opportunities for professional growth.
  • Global Reach & Local Impact: Collaborate with international teams and contribute to global projects from the comfort of your own home.

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