
Supply Chain Operations Coordinator
1 week ago
We're seeking a highly organized and detail-oriented Supply Chain Operations Coordinator to join our team. This role will be responsible for streamlining the process of ordering and fulfillment for our nurse entrepreneurs, ensuring they can easily acquire the supplies they need to serve their clients.
In this position, you'll manage the supply chain operations and fulfillment process, including:
Setting up new accounts eligible to use our supplies platform
Monitoring our platform for incoming orders and payments
Placing orders with suppliers when an order is received through our platform
Daily reconciliations between our platform orders and supplier orders
Providing occasional customer service via email to resolve lost or incorrectly placed orders
Escalating any serious issues to your manager
Identifying opportunities to improve the process
Performing additional ad hoc tasks as requested by your manager or the product and engineering team
To succeed in this role, you'll need:
Experience working with US customers in a similar role (e.g., e-commerce store management)
Knowledge of Shopify and other similar platforms
Basic data analysis skills using tools like Microsoft Excel
A reliable internet connection and quiet workspace
Strong written and verbal communication skills in English
High attention to detail and reliability
The ability to execute tasks efficiently and effectively
This is a great opportunity for someone who enjoys working behind the scenes to support others. If you're a motivated and organized individual with excellent problem-solving skills, we'd love to hear from you
Key Requirements
Experience working with US customers
Shopify knowledge
Microsoft Excel skills
Reliable internet connection
Quiet workspace
Strong English communication skills
Please note that experience with project management tools, QA testing, and healthcare/beauty/wellness businesses is a plus but not required.
We're an equal opportunities employer and welcome applications from diverse backgrounds and experiences. If you require any accommodations to fully participate in the interview process, please let us know—we're happy to assist.
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