Elevated Operations Manager

2 days ago


Cebu City, Central Visayas, Philippines Datamatics Careers- Philippines Full time
Job Description:

We are seeking an accomplished Team Leader to join our team at Datamatics Careers- Philippines. In this role, you will oversee end-to-end service delivery, drive improvement initiatives, and manage resources effectively.

About the Role:
  • The successful candidate will be responsible for coordinating day-to-day activities, collaborating with clients, and identifying areas for growth.

Key Responsibilities:

  1. Lead cross-functional teams to achieve program objectives
  2. Analyze data to inform strategic decisions and optimize processes
  3. Mentor junior staff members to enhance their skills and knowledge
  4. Develop and implement process improvements to boost efficiency and quality
  5. Foster strong relationships with clients to ensure seamless interactions
  6. Monitor performance metrics to maintain high standards of service delivery
Requirements:
  • Strong leadership and communication skills
  • Minimum 1-2 years of experience in BPO as a Team Leader
  • Able to work onsite in Cebu
  • Candidate should be available to start immediately
  • Flexible to work on the 8TH FLOOR SKYRISE ALPHA BLDG CEBU BUSINESS PARK site
Compensation:

Expected salary range: ₱250,000 - ₱300,000 per annum based on qualifications and experience.


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