Logistics Operations Coordinator

1 day ago


Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time
Company Overview

SAMLEX Global Services is a leading provider of logistics solutions, committed to delivering exceptional service and exceeding customer expectations.

Job Description

We are seeking a skilled Logistics Operations Coordinator to join our team. In this role, you will be responsible for coordinating the movement of goods, managing shipments, and ensuring seamless logistics operations.

Key Responsibilities:
  • Cargo Management: Enter and record cargo or shipment information into our logistics system, ensuring accurate and up-to-date data for processing.
  • Shipment Statistics: Calculate, account for, and provide detailed information on shipment statistics, including weight, destination, quantity, type, and charge.
  • Communication and Coordination: Communicate effectively with clients, customers, and internal stakeholders to ensure timely and efficient logistics operations.
  • Documentation and Filing: Maintain accurate records and perform filing and documentation tasks as prescribed, providing vital assistance in tracking and updating shipment status.
  • Customer Service: Provide presentable communications with clients and customers, answering queries and offering support to meet their needs.
  • Reception and Consultation: Carry out reception activities, consult with customers, and respond to inquiries via phone and email regarding logistics-related issues.
  • Client Relationships: Coordinate with clients to arrange logistics services at their sites, building strong relationships and ensuring satisfaction.
  • Collaboration and Assessment: Collaborate with other logistics operations teams as needed, assessing and implementing improvements to enhance overall performance.
  • Clearing Formalities: Organize and coordinate formalities related to clearing cargo or shipments at ports, ensuring compliance and efficiency.
Requirements:

To succeed in this role, you will need:

  • Excellent communication and organizational skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in logistics systems and software.
  • Experience in a similar role or relevant industry experience.


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