Performance Improvement Specialist
2 weeks ago
At ADDFORCE HUMAN RESOURCES SOLUTIONS, we strive to deliver exceptional services to our clients.
Salary InformationThe estimated salary for this position is PHP 30,000 - 40,000 per month.
Job DescriptionWe are seeking a highly skilled Quality Analyst who will be responsible for ensuring the quality of our operations. The ideal candidate will have excellent communication skills and the ability to work effectively in a team environment.
The successful candidate will participate in Quality Calibration Sessions with clients and management teams, provide coaching and mentoring to analysts, and ensure that appropriate knowledge tools and standards are being utilized to meet customer requirements.
The role also involves adhering to all HIPAA guidelines and policies, as well as performing other projects and duties as required.
Required Skills and QualificationsTo be considered for this position, candidates must have:
- A high school graduate, senior high school graduate, associate graduate, or college-level education
- One to two years of experience in a QA role
- Excellent communication skills, both written and oral
As a member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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