Customer Experience Coach

3 days ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Job Summary:
TASQ Staffing Solutions is seeking a highly motivated and experienced Trainer to join our team. As a Trainer, you will be responsible for designing and delivering training programs to our employees to enhance their skills and knowledge. You will work closely with our subject matter experts to develop training materials and conduct training sessions.

Key Responsibilities:
• Develop and deliver training programs to meet the needs of our clients and their customers
• Collaborate with subject matter experts to design and develop training materials
• Conduct training sessions and provide coaching and feedback to employees
• Monitor employee performance and provide regular feedback and guidance

Requirements:
• College graduate or at least 2 years of experience as a Trainer in BPO
• Basic knowledge of sales principles and practices
• Excellent communication and interpersonal skills

What We Offer:
We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic and supportive work environment.

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