
Academic Operations Coordinator
7 days ago
As a crucial member of our team, the Educational Support Specialist will play a pivotal role in coordinating instructors, monitoring student progress, and providing exceptional customer service.
- The successful candidate will actively support regional operations, deliver outstanding academic services to students and their families, and operate seamlessly in a virtual environment.
- Responsibilities include maintaining operational standards, ensuring program delivery, meeting operational excellence standards, and providing administrative support to regional operations.
- Additional responsibilities may include managing class schedules, conducting conferences with partner program directors, and providing support for student success.
- The ideal candidate will be dedicated to building relationships with students and their families, fostering open communication, and ensuring positive conflict resolution.
Requirements include strong time management, planning, and prioritization skills, as well as the ability to organize and manage multiple responsibilities successfully.
- The ideal candidate will exhibit a professional and approachable demeanor, prioritize and focus on key objectives, and possess effective communication skills in virtual environments.
- Proficiency in using all communication media, including in-person, phone, and video, is essential.
- The candidate should also be able to build engagement and trust in virtual relationships, work well with others, and adapt to changes in the work environment.
- Able to acquire new skills as required, proficiency in Microsoft Office and Google applications is beneficial.
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