
Capacity Expert
7 days ago
The Capacity Analyst position is responsible for ensuring there is adequate IT capacity to meet required levels of service. This involves conducting capacity analysis and reporting for clients infrastructure systems, servers, databases, storage systems, datacenter space, and other services.
This role entails:
- Facilitating data collection, consolidation, and quality assurance of data for capacity reporting. Ensuring the data collection process is streamlined and reviewed for improvements.
- Providing timely and accurate capacity reports to key stakeholders and clients.
- Performing basic analysis on capacity data.
- Following up with internal teams regarding capacity requests.
- Assisting the Capacity Managers with data collections and analyses, and other tasks as required. Managing client requests for information or ad-hoc reports.
- Ensuring that clients services and infrastructure can deliver the agreed capacity and performance targets in a cost-effective and timely manner.
- Taking reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reporting all incidents, hazards, or unsafe work practices as per policy.
- A basic understanding of IT architecture, including desktop hardware, enterprise applications, databases, storage, servers, and networks.
- Knowledge of various software and performance monitoring techniques.
- ITSM framework and process knowledge for Capacity Management function and allied processes, including Change and Problem Management.
- Demonstrated knowledge of appropriate Capacity Management toolsets; Demonstratable experience of reporting of capacity issues.
- Proven background of capacity analysis.
We promote a Work-Life balance environment, flexible work schedule, and hybrid work setup. Exciting perks include spotter fees, health maintenance organization with free dependents, leave credits, performance bonuses, and a work-life balance environment.
Why Join Us?As one of Australasia's IT powerhouses, we offer the agility and innovation of a startup, coupled with the influence and opportunities of an industry leader.
Benefits include vibrant social events, serene chill-out spaces, hybrid working setups, and an abundance of professional development opportunities.
You'll grow your career, connect deeply with peers, and bring your true self to work every day.
Leading the charge in tech, we tackle some of the biggest challenges and most exciting opportunities across Australia and New Zealand.
Together, let's explore what's possible and create the future.
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