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Telco Sales Program Manager

2 weeks ago

Manila, National Capital Region, Philippines MOVATE PHILIPPINES INC. Full time

**About the Job**

Movate Philippines Inc. is seeking a talented Telco Operations Manager to join our team in Taguig City.

This is an excellent opportunity for someone who has experience managing Telco and Sales programs in a call center setting and wants to take their career to the next level.

The successful candidate will be responsible for leading a team of supervisors and agents, ensuring that client goals and directives are met and exceeded.

Responsibilities and Expectations:

  • Manage daily program operations to ensure client satisfaction and continuous growth.
  • Lead a team of supervisors and agents to achieve performance metrics and focus on areas of improvement.
  • Evaluate agent performance on a regular basis and provide constructive feedback.
  • Analyze program data to identify trends and implement solutions to improve efficiency.

Qualifications and Requirements:

  • Minimum 7+ years experience handling Telco and Sales programs in a call center setting.
  • Solid managerial experience with a proven track record of success.
  • College degree or equivalent experience.
  • Excellent communication, leadership, and computer skills.