
Unlock Clients' Potential as a Client Onboarding Professional
1 week ago
Athena seeks a dedicated professional to unlock clients' full potential through world-class executive support. This role requires strong interpersonal skills, critical judgment, and direct interaction with executive-level stakeholders.
About the Role- Conduct 1:1 intake calls with new clients to gather insights into their goals, work habits, and delegation style.
- Set clear expectations for an Athena partnership and assess alignment for success.
- Maintain accurate records of client communication and insights in internal tools.
- Foster transformative relationships between clients and Executive Assistants.
- Diagnose client fit for Athena services and recommend next steps.
- Guide clients through nuanced conversations about their goals and work habits.
- 3+ years of client-facing experience in onboarding, customer success, or a related field.
- High attention to detail and process discipline.
- Ability to build rapport quickly and guide clients through complex conversations.
- Mission-driven work with real human impact.
- A collaborative, high-performing team culture.
- Opportunities for growth in a fast-scaling organization.
This job description reflects the responsibilities and qualifications for the Client Onboarding Associate role at Athena. Job seekers can expect a dynamic work environment that fosters personal and professional growth. The ideal candidate will be passionate about delivering exceptional client experiences and driving business results.
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