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HR Operations Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines HelloConnect Full time

About HelloConnect

We are a subsidiary of HelloFresh, dedicated to delivering exceptional customer care solutions tailored to the needs of high-growth companies. Leveraging our experience in developing customized care programs, we aim to provide hyper-focused services that drive scale, cost savings, and service level improvements.

HelloConnect is located in Manila, Philippines, and our team is passionate about making this service available to other companies. We strive to benefit from our experience, expertise, and commitment to innovation.

As an HR Generalist, you will be responsible for maintaining accurate employee records, assisting with recruitment and onboarding processes, managing HR documentations, and providing general administrative support to the HR Team. This role requires strong organizational and time management skills, as well as excellent communication and interpersonal skills.

The key responsibilities of this role include:

  1. Maintaining accurate and up-to-date employee records in HRIS and physical files.
  2. Processing employee data changes, including new hires, terminations, promotions, and transfers.
  3. Generating HR reports and analytics as required.
  4. Ensuring compliance with data privacy regulations.

This role also involves supporting the recruitment process by posting job openings, screening resumes, and scheduling interviews. You will prepare and process new hire paperwork and onboarding materials, conduct new employee orientations, and maintain communication with candidates during the recruitment process.

In addition, you will manage HR-related correspondence, including letters, emails, and memos. You will maintain and organize HR files and documentation, assist with the implementation of HR policies and procedures, and process employee requests and attend to employee inquiries.

This role requires a Bachelor's degree in BS Psychology, Human Resources, Business Administration, or a related field. You must have proven experience in an HR administrative role and strong knowledge of HR principles and practices.

The ideal candidate should possess excellent organizational and time management skills, as well as strong attention to detail and accuracy. They should also have excellent communication and interpersonal skills, the ability to maintain confidentiality and handle sensitive information, and knowledge of employment laws and regulations.