Customer Service Expert
1 day ago
We are seeking a highly motivated individual to join our team as a Customer Service Representative. As a member of our team, you will have the opportunity to make a meaningful impact with every interaction.
Perks & Benefits- Annual performance-based increases and competitive compensation packages
- Paid time off to relax and recharge
- Comprehensive health and dental insurance for you and your family
- Holiday bonuses to celebrate special occasions
- A permanent work-from-home setup for maximum flexibility
- Opportunities for career advancement and professional growth
- Addressing Customer Inquiries: You will handle customer inquiries through various channels including email, phone, live chat, and social media.
- Providing Support: You will assist customers with orders, shipping, product details, and returns in a timely and efficient manner.
- Quality-Based Responses: You will provide thoughtful and high-quality responses that reflect our service standards.
- Proficiency in English (both written and verbal)
- At least 1 year of customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus
- Excellent problem-solving and communication skills
- An adaptable and solutions-oriented mindset
- A personally owned PC or laptop with an i5 processor or equivalent
- A minimum of 15 Mbps for both upload and download internet speed
When applying, use application code CS
Seniority level- Entry level
- Full-time
- Other
- Industries
- IT Services and IT Consulting
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