Global Process Improvement Manager
1 week ago
Company Background:
DSV - Global Transport and Logistics is a dynamic and inclusive workplace that fosters diversity and promotes collaboration. We operate with integrity, respecting different cultures and individual dignity. As one of the top-performing companies in the transport and logistics industry, we offer a talented team of approximately 75,000 employees worldwide.
Job Summary:
This role involves setting up and maintaining rules and governance structures around COMD processes, ensuring consistently high data quality. The successful candidate will identify, plan, and mitigate risks to COMD processes and collaborate with cross-functional teams to drive efficiency and streamlining of processes.
Main Responsibilities:
- Documentation and Risk Management:
- Create, implement, and maintain standards, processes, data dictionaries, and other documentation.
- Identify, plan, and mitigate risks to COMD processes.
- Define, create, and implement qualitative and quantitative measures/tools to proactively manage data quality of COMD.
- Identify/analyze root causes that result in lower data quality and swiftly implement long-term corrective actions.
- Conduct training sessions in countries, ISSC, and other relevant stakeholders to ensure COMD governance is followed.
- Conduct ISSC audits to ensure COMD governance is followed, utilize findings to create an improvement pipeline and systematically implement improvements.
- Periodically review COMD processes and implement improvements.
- Maintain lessons learned and utilize findings to create an improvement pipeline and systematically implement improvements.
- Collaborate with other GPO/Ss to drive efficiency and streamlining of the processes.
- Stakeholder management, communication, cross-functional collaboration with stakeholders such as ISSC, countries, downstream system owners, IT, compliance, etc.
- Lead various projects related to master data.
- Ad-hoc requests from upper management.
- Professional skills development by participation in training and constant self-education.
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