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Process Improvement Lead
2 weeks ago
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience solutions that enables its clients to represent, protect, and grow their brands. Leveraging a cloud-based infrastructure and staying at the forefront of emerging technologies, we deliver exceptional results and drive business growth.
The company's People First culture has created a diverse and dynamic global workforce of approximately 45,000 employees across twenty-three locations in twelve countries, including the Philippines, India, and the United States. Our mission is to create a different breed of Business Processing Outsourcing (BPO).
We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.
A Change Management Manager plays a critical role in ensuring all operational adjustments are understood, implemented, monitored, and reported back to clients. The ideal candidate will be a strategic thinker, a collaborative leader, and a results-driven professional.
The job involves driving process improvements, enforcing changes to enhance program performance, and fostering a culture of excellence. Key responsibilities include developing and implementing process improvements, collaborating with cross-functional teams, and analyzing data to inform decision-making.
We're looking for someone who is passionate about process improvement, has excellent communication skills, and a strong track record of delivering results. If you're a team player who thrives in a fast-paced environment and is eager to learn and grow, we'd love to hear from you.
