Crypto Operations Specialist
1 week ago
">
We are seeking a skilled professional with experience in cryptocurrency to manage operational, marketing, and customer support tasks for our expanding business.
Key Responsibilities:
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- Social Media Management: Create and schedule posts on social media platforms to engage community and promote our services.
- Paid Advertising: Assist with booking and optimizing digital ads on platforms like Google and Facebook.
- Help Desk Support: Provide professional customer support via email, chat, and social media channels.
- Software Testing: Participate in user testing, report bugs, and suggest improvements for platform updates.
- Market Research: Stay updated on crypto trends, competitors, and regulatory changes.
- General Operations: Support administrative tasks, data entry, and process documentation.
">Requirements:
">
- A degree in Finance, Marketing, IT, Business, or related field.
- At least 1 year of experience in cryptocurrency or blockchain, with familiarity in exchange, trading, or DeFi preferred.
- Excellent written English skills for customer communication and social media.
- Basic knowledge of digital advertising platforms like Facebook Ads and Google Ads.
- Proficiency with CRM tools, social media scheduling, and troubleshooting basic tech issues.
- Problem-solving skills and ability to work independently.
- Passion for crypto and eagerness to learn.
">Preferred Skills:
">
- Experience with customer support platforms such as Freshdesk or Zendesk.
- Graphic design or video editing skills using Canva, CapCut, etc.
- Knowledge of SEO and content marketing.
">
This is a fully remote, permanent role with flexible hours and opportunities for growth into leadership or specialist roles in the evolving crypto industry.
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