IT Network Support Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time $40,000 - $60,000
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will play a crucial role in shaping the future of IT recruitment and building strong professional networks.

The Role:

  • Initiate contact with top-tier IT companies and skilled Microsoft freelancers across Europe, explaining our services and value proposition.
  • Maintain high professionalism and resilience despite challenges or initial rejections.
  • Utilize excellent English communication skills to convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring alignment with our brand and service standards.
  • Collaborate with recruitment and marketing teams to enhance outreach effectiveness.

Responsibilities:

  1. Contact top-tier IT companies and skilled Microsoft freelancers across Europe to explain our services and value proposition.
  2. Maintain high levels of professionalism and resilience despite challenges or initial rejections.
  3. Use exceptional English communication skills to convey messages and build relationships.
  4. Manage communications across multiple channels to ensure alignment with our brand and service standards.
  5. Work closely with recruitment and marketing teams to enhance outreach effectiveness.

Requirements:

  • Proven customer service experience, especially in cold calls and client outreach.
  • Exceptional English language command, written and spoken.
  • Strong ability to handle pressure and maintain motivation.
  • Tech-savvy understanding of IT and recruitment industries, especially Microsoft technologies.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Others:

We offer a comprehensive onboarding process to ensure a smooth transition into your new role. Our team is committed to supporting your success and providing ongoing training and development opportunities.

  • Technical Network Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeNetwork Full time $70,000 - $95,000

    Role Overview">We are seeking a highly skilled Network Support Specialist to provide end-to-end technical assistance to our global customer base.">The ideal candidate will have extensive knowledge of SDWAN, Internet, and related services, as well as proficiency in configuring LAN setups (routers, firewalls) and Microsoft operating systems.">Key...

  • Network Solutions Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeNetwork Full time ₱900,000 - ₱1,200,000

    Network Solutions SpecialistWe are seeking a dynamic Network Solutions Specialist to join our team, specializing in network and security solutions. The successful candidate will provide technical expertise and support to both our sales team and customers.About the Role:Collaborate with sales teams to understand customer requirements and propose network-based...

  • Architectural Networking Expert

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSpecialist Full time ₱3,000,000 - ₱5,000,000

    Network Architectural SpecialistThe Network Architectural Specialist is responsible for conceptualizing, implementing, securing and supporting a company's enterprise network across all sites.Deploy, configure and maintain secure firewalls including NGFW services, IPS, application control, web filtering, SSL / IPsec VPNs and SD-WAN routing.Administer...

  • Network Architectural Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeNetwork Full time ₱1,206,368 - ₱1,621,911

    As a seasoned Network Engineer, you will be responsible for delivering operational support to our global network environment.The ideal candidate will have extensive experience in supporting Cisco Networking Technologies and possess strong technical, analytical, and interpersonal skills.Key Responsibilities:Provide technical assistance and support to project...

  • Network Service Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeEngineer Full time $120,000 - $140,000

    Job SummaryAs a Managed Services Engineer, you will play a key part in managing and troubleshooting complex networks for our business customers.About the RoleThis is a critical role responsible for delivering exceptional service to our ISP/MSP business customers. You will be tasked with managing SDWAN networks, business data circuits, VoIP services, VPNs,...

  • Technical Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeExpert Full time ₱400,000 - ₱800,000

    Technical Support SpecialistProvide expert technical assistance to our global network of businesses, ensuring seamless IT solutions and exceptional customer experience.

  • Network Infrastructure Architect

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSpecialist Full time ₱1,200,000 - ₱1,600,000

    Network Infrastructure SpecialistWe are seeking a seasoned Network Infrastructure Specialist to lead the design and deployment of cutting-edge BNG, edge, and access platforms.This is a pivotal opportunity to upgrade our ISP infrastructure for scalability, resilience, and observability.Key ResponsibilitiesDesign and deploy BGP edge routers with advanced...

  • Senior Network Security Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCybersecurity Full time ₱600,000 - ₱1,030,000

    Secure Your Career with Network Security ExpertiseJob Description:As a seasoned network security professional, you will be part of our highly skilled team responsible for delivering top-notch managed security services to our clients. This role involves working closely with customers and partners to provide exceptional support and ensure their network...

  • Network Architect

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeNetwork Full time ₱60,000 - ₱66,000

    Job Overview:We are seeking a seasoned Network Architect to lead the design, implementation, and maintenance of our enterprise network infrastructure.The ideal candidate will have a strong background in advanced routing protocols, including BGP, OSPF, and EIGRP. They must also possess hands-on experience with Cisco and Fortinet solutions.Key...

  • Technical Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time $7,200 - $7,800

    Technical Support Specialist - Networking and CybersecurityWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients via calls, chats, and emails.Responsibilities:Provide technical support via various communication...