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Implementation and Support Professional

1 week ago

Angeles City, Central Luzon, Philippines Twist Resources Full time

Implementation Team Member

We are seeking an Implementation and Support Professional to join our team at Twist Resources. As a key member of our implementation team, you will be responsible for implementing and supporting our software solutions.

About the Role

The ideal candidate will have excellent communication skills, with the ability to engage with clients via live web chats and provide top-notch support. You will work closely with our development team to resolve any issues that may arise during the implementation process.

Key Responsibilities

  • Document the complete and accurate Core HR and Onboarding Requirements Definition
  • Add client to CRM, send welcome email & manual
  • Obtain CSV data from the client, modify it in Excel, and import it to our software.