Technical Support Specialist
5 days ago
Novanox LTD is committed to delivering exceptional customer experiences, and we are seeking a skilled Technical Support Specialist to join our team. In this role, you will play a critical part in ensuring our customers receive timely and effective support.
The ideal candidate will have a strong background in technical support, with excellent problem-solving skills and the ability to communicate complex technical information in a clear and concise manner. Familiarity with content management systems such as WordPress is highly desirable, and knowledge of Thai or Chinese is a significant advantage.
- Respond to customer inquiries in a timely and professional manner
- Resolve technical issues related to customer accounts or website interactions
- Provide accurate and detailed information about company products, services, and platform functionalities
- Collaborate with the marketing team to relay customer insights and contribute to better communication strategies
- Identify areas for process improvement and implement changes to enhance the customer experience
The successful candidate will have a strong command of English (written and spoken) – fluency is mandatory. Previous experience in technical support is highly desirable, and the ability to effectively communicate customer feedback and tech-savviness with the ability to learn and adapt to new tools and software quickly are also essential.
-
Technical Support Specialist
7 days ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeJob Overview:Australian Outsource Desk Inc. is seeking a highly skilled Technical Support Specialist to join our team.This role involves handling inbound and outbound technical support calls, chats, and emails from customers related to water services.The successful candidate will have strong troubleshooting and problem-solving skills, excellent communication...
-
Technical Support Specialist
1 day ago
Angeles City, Central Luzon, Philippines HYPER FUTURE E-COMMERCE Full timeCompany OverviewAt HYPER FUTURE E-COMMERCE, we are dedicated to providing exceptional customer service and ensuring the smooth operation of our IT systems.Job DescriptionWe are seeking a skilled IT support specialist to join our team. The successful candidate will be responsible for troubleshooting technical issues, maintaining and servicing hardware and IT...
-
Technical Support Specialist
5 hours ago
Angeles City, Central Luzon, Philippines Pan Asia Resources Philippines Inc Full timeAt Pan Asia Resources Philippines Inc, we are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. This is an exciting opportunity for you to showcase your technical expertise and provide top-notch support to our customers.The successful candidate will serve as the first point of contact for customers seeking technical...
-
Technical Support Specialist
6 hours ago
Angeles City, Central Luzon, Philippines ConnectWise Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Services & Support team, you will be responsible for assisting our partners in diagnosing and resolving product issues or questions.This role requires strong communication skills, attention to detail, and the ability to work independently with...
-
IT Support Specialist
7 days ago
Angeles City, Central Luzon, Philippines HYPER FUTURE E-COMMERCE Full timeIT support specialists must have bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. Should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from PLDT/Converge)IT...
-
Olongapo City, Central Luzon, Philippines Prime@Technology Specialist Inc. Full time**About the Job:**Prime@Technology Specialist Inc. is seeking a talented IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our computer systems.Key Job Responsibilities:Installing antivirus software and connecting it to designated...
-
IT Support Specialist
6 hours ago
Angeles City, Central Luzon, Philippines Hyper Future Ecommerce (Pvt) Ltd. Full timeIT support specialists must have a bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. They should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from...
-
Technical Support Specialist
7 days ago
Angeles City, Central Luzon, Philippines Sleek Full timeAbout UsSleek is a leading provider of innovative online solutions for entrepreneurs. Our mission is to empower small business owners with peace of mind and the tools they need to focus on growth.We have a global team of 440 builders from 18 countries, with offices in various locations around the world. We are committed to delivering exceptional customer...
-
Technical Support
4 weeks ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeTechnical Support Representative (TSR) – BPO ExperienceJob Description:We are looking for a Technical Support Representative (TSR) with BPO experience to provide exceptional customer support for technical products and services. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a customer-centric...
-
Technical Help Specialist
6 days ago
Angeles City, Central Luzon, Philippines HYPER FUTURE E-COMMERCE Full timeRole and ResponsibilitiesWe are seeking an IT Support Specialist to join our team at HYPER FUTURE E-COMMERCE. The successful candidate will be responsible for providing technical assistance and support to users with computer and software issues.The key responsibilities of this role include:- Installing and updating software on user devices- Maintaining and...
-
Technical Support Specialist
6 days ago
Angeles City, Central Luzon, Philippines Boomering Inc Full timeAbout Boomering Inc.Company OverviewWe are an ISO-certified, leading BPO company dedicated to providing simple and smart offshoring solutions. Our mission is to enrich client and staff lives through exceptional service, transparency, and excellence in partnership.Job Description for a Service Desk EngineerAs a key member of our team, you will be responsible...
-
Technical Support Specialist
6 days ago
Angeles City, Central Luzon, Philippines Storagepipe, a THRIVE Company Full timeAbout UsOur Company OverviewStoragepipe, a THRIVE Company, is an innovative technology solutions provider dedicated to delivering exceptional Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services enable...
-
Technical Support
7 days ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeQualifications:2-3 years of experience as a TSR in a BPO or call center environment.Strong troubleshooting and problem-solving skills in water/plumbing servicesExcellent communication skills in English (both verbal and written).Experience with ticketing systems, CRM tools, and remote troubleshooting software.Ability to handle complex situations and provide a...
-
Technical Support Representative
1 week ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeShareJob DescriptionEmployee Recognition and RewardsEmployee Recognition ProgramGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, Life Insurance, HMOProfessional DevelopmentProfessional DevelopmentMaternity & Paternity Leave, Sick LeaveDescriptionWe are seeking a detail-oriented and motivated Customer Service Technical Support...
-
Technical Operation Support
2 weeks ago
Angeles City, Central Luzon, Philippines NovanoxPH Full timeJob OverviewWe are on the look for skilled and experienced Technical Operation Support for one of our biggest clients in Israel established in assisting Global companies in setting up Online Casinos ensuring compliance of laws set by the countries.As a Technical Operation Support, you will be working with the Operations and other departments in handling Data...
-
Technical Support Specialist
1 week ago
Angeles City, Central Luzon, Philippines Tata Consultancy Services Full timeJob HighlightsCompetitive SalaryYearly Performance AppraisalHMO with dependents on day 1Job DescriptionTechnical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.Responsibilities:Attracts potential...
-
Technical Support Professional
5 days ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeWe are looking for a dedicated Technical Support Professional to join our team at Australian Outsource Desk Inc. As a key member of our operations, you will play a crucial role in providing exceptional customer support for technical products and services.ResponsibilitiesProvide top-notch technical assistance to customers via phone, email, or chatUtilize CRM,...
-
Technical Support Professional
11 hours ago
Angeles City, Central Luzon, Philippines Novanox LTD Full time**Job Overview:**We are seeking a skilled Technical Support Professional to provide exceptional service and assistance to our customers. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to improving the customer experience.**Responsibilities:Troubleshoot and resolve technical issues...
-
Computer Support and Services Expert
6 hours ago
Olongapo City, Central Luzon, Philippines Prime@Technology Specialist Inc. Full time**Job Description Summary:**Prime@Technology Specialist Inc. is seeking a skilled IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our computer systems.Key Job Functions:Installing antivirus software and connecting it to designated...
-
Support Specialist
3 days ago
Angeles City, Central Luzon, Philippines MCI Full timeThe Support Specialist plays a vital role in providing exceptional customer support to our clients and customers. As a key member of our customer service team, you will be responsible for handling incoming requests, resolving customer issues, and documenting interactions through various channels, including phone, email, and chat.Responsibilities:Handle...