Customer Service Representative

2 months ago


Iloilo City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

Customer Service Representative

At Talent Outsourcing Channel Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through chat and email channels.

Key Responsibilities:

  • Respond to customer inquiries and requests via chat and email in a timely and professional manner
  • Provide accurate and helpful information to customers, while adhering to company policies and procedures
  • Document customer interactions and updates in the customer relationship management (CRM) system
  • Identify and escalate complex issues to supervisors or subject matter experts as needed
  • Actively participate in training and development opportunities to enhance your customer service skills
  • Maintain a positive and customer-centric attitude at all times

Requirements:

  • Strong written communication skills with the ability to convey information clearly and effectively
  • Excellent problem-solving and critical thinking skills to handle customer inquiries efficiently
  • Proficiency in using customer service software and tools, including chat and email platforms
  • Demonstrated experience in a customer service or call centre environment, preferably in a non-voice role
  • Ability to work in a fast-paced, high-volume environment and adapt to changing priorities
  • A genuine passion for providing exceptional customer service and a desire to make a positive impact

What We Offer:

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage
  • Opportunities for career development and continuous learning
  • Supportive and collaborative work environment
  • Employee recognition and appreciation programs


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    OverviewNeksjob is a dynamic organization seeking highly skilled Customer Service Representatives to join our team. As a key member of our customer-facing division, you will be responsible for providing top-notch support to our clients.


  • Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at TASQ Staffing Solutions in Iloilo City.The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively resolve customer complaints and issues.As a Customer Service Representative, you will be responsible for...


  • Iloilo City, Western Visayas, Philippines Lexie Staffing And Business Consulting Full time

    At Lexie Staffing And Business Consulting, we are seeking a skilled Customer Service Representative to join our team. In this role, you will play a vital part in providing exceptional customer service and support to our clients.Job OverviewThis is a fantastic opportunity for individuals who are passionate about delivering top-notch customer experiences and...


  • Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking highly skilled and motivated individuals to fill the position of Customer Service Representative at our Iloilo, Philippines office. As a representative of TASQ Staffing Solutions, you will be responsible for providing exceptional customer service to clients from diverse backgrounds.Requirements:2 years in college with 72 units completed6...


  • Iloilo City, Western Visayas, Philippines Classy & Comfortable Unique Homes, Inc. Full time

    Customer Service Representative ManagerAt Classy & Comfortable Unique Homes, Inc., we are seeking a highly skilled Customer Service Representative Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to effectively manage customer interactions from initial inquiries to resolution.Key...


  • Iloilo City, Western Visayas, Philippines NeksJob Philippines Full time

    Job RequirementsAt NeksJob Philippines, we are seeking a highly skilled Customer Service Representative to handle customer inquiries, process orders, and provide information about products and services.Key ResponsibilitiesAnswer customer inquiries in a timely and professional manner.Process customer orders and resolve any issues that may arise.Provide...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is currently seeking a Customer Service Representative to join our team in Iloilo. As a CSR Agent, you will play a vital role in providing exceptional customer service and support to our clients.Company OverviewWe are a dynamic and growing company that values innovation and teamwork. Our mission is to deliver top-notch services to our clients, and...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Summary:At Neksjob, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key...


  • Iloilo City, Western Visayas, Philippines Sagility Full time

    Job Opportunity at SagilityWe are seeking a skilled Customer Service Representative to join our team.Key RequirementsCompleted 2nd year in college (72 units) with 6 months of work experience in the BPO settingsAmenable to work on site (western visayas)Can start immediatelyWhat We OfferEarn up to 19k monthlyMandated Government insuranceLeave CreditsHMO on Day...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job DescriptionWe are seeking a highly skilled CSR Agent to join our team at Neksjob. The ideal candidate will have excellent communication and interaction skills, with a strong ability to respond to incoming calls from customers, answer questions and inquiries, and troubleshoot problems.Responsibilities:Respond to incoming calls from customers and answer...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Summary:We are seeking a dedicated and experienced Call Center Agent to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via phone, ensuring their queries are answered promptly and efficiently.Responsibilities:• Respond to incoming calls from customers and...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Are you a skilled communicator looking for a new challenge? Neksjob is seeking a highly motivated Customer Service Representative to join our team in Iloilo.About the RoleWe are offering a competitive salary of up to 27,000 PHP per month, making this an excellent opportunity for individuals looking to start or advance their careers in customer service. As a...


  • Iloilo City, Western Visayas, Philippines GECO Philippines Full time

    GECO Philippines is seeking a skilled Customer Service Representative to join our team in the telecommunications industry. The successful candidate will be responsible for handling inbound customer service calls, processing sales calls, and providing technical support via various channels.We are offering a competitive salary of PHP 22,000 - PHP 30,000 per...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    About UsNeksjob is a leading company that offers world-class services to its customers. We are committed to providing excellent customer experiences and building long-lasting relationships.Job OverviewWe are currently seeking a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    About the RoleAt Neksjob, we are seeking a skilled Customer Service Representative to join our team. As a representative of our organization, you will be responsible for delivering exceptional customer service and ensuring that all clients receive a positive experience.Key Responsibilities:• Respond to incoming calls from customers, addressing their...


  • Iloilo City, Western Visayas, Philippines Sagility Full time

    About the Role:Sagility is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to clients.Key Responsibilities:- Provide timely and effective resolution to customer inquiries and issues- Collaborate with internal...


  • Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

    Job Overview    Neksjob Corporation is looking for a skilled Senior Customer Service Representative to join our team. The ideal candidate will be responsible for handling large volumes of customer inquiries and providing exceptional support to ensure customer satisfaction.About the Role    In this role, you will work closely with customers to resolve...


  • Iloilo City, Western Visayas, Philippines Neksjob Philippines Full time

    We are looking for a skilled Customer Service Representative to join Neksjob Philippines. With a competitive salary of 18-20k, this role offers an excellent opportunity for career advancement and professional growth.About the RoleThis position requires exceptional communication and problem-solving skills to handle customer inquiries, process orders, and...


  • Iloilo City, Western Visayas, Philippines TechoMania Full time

    Job Title:Customer Service RepresentativeAbout TechoMania:TechoMania is a dynamic company seeking highly skilled professionals to join our team as Customer Service Representatives. As a key member of our customer support team, you will play a vital role in delivering exceptional service and ensuring customer satisfaction.Salary:The estimated salary for this...


  • Iloilo City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Grow Your Career with Talent Outsourcing Channel SolutionsTalent Outsourcing Channel Solutions is excited to announce a unique opportunity for individuals to join our team as Customer Service Representatives in Iloilo City.About the Role:We are seeking highly motivated and skilled professionals to provide exceptional customer service to clients. As a...