Training and Development Manager

6 days ago


Cebu City, Central Visayas, Philippines CallTek Full time
Job Description

We are seeking a highly skilled Training and Development Manager to join our team at CallTek. In this role, you will be responsible for overseeing the training and development of our support staff.

You will lead a team, develop training programs, and provide ongoing support to ensure high-quality customer service. Your role involves coordinating with other departments to ensure that training is aligned with company goals and customer needs.

  • Create and manage a comprehensive support knowledge base for consistent and accurate information sharing across the support team and customers.
  • Collaborate with other departments to ensure training programs align with company goals and customer needs.

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