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Training Administration Manager
1 week ago
Becoming a part of Bayer AG means being part of a community that strives for a world where health for all, hunger for none is no longer a dream but a real possibility. As Learning and Training Administration Expert, you will be responsible for supervising associates and senior associates, managing escalated requests, and collaborating across global Learning and Training functions.
About This Role- Manage requests escalated by associates or senior associates and provide timely and accurate resolution.
- Identify trends in user requests or issues and propose permanent fixes to improve team efficiency and customer satisfaction.
Required Skills and Qualifications
- Fundamental understanding of RPA, AI; can cite examples of RPA tools.
- Fundamental working knowledge of process mining and task mining tools is a plus.
- Has an understanding of how own role contributes to delivering the organization's vision and purpose.
