HR Operations Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeHiring Full time ₱2,170 - ₱3,519
Job Role Summary

The HR Generalist position involves providing support to employees by addressing queries and concerns related to HR policies, payroll, benefits, and compliance.

Key Responsibilities
  • Handle employee inquiries and maintain a record of daily HR cases to track resolution times for process improvement.
  • Manage daily HR tasks and ensure timely resolutions.
  • Coordinate pre-boarding activities, organize orientation sessions, assign mentors, and monitor progress during the probation period for new hires.
  • Develop engagement initiatives, conduct regular check-ins, mediate disputes, and conduct exit interviews to enhance retention.
  • Assess training needs, develop materials, schedule and deliver sessions, evaluate effectiveness, and maintain training records for new hires.
  • Process payroll, manage health insurance/leave/retirement benefits, address discrepancies, stay updated on regulatory requirements, and coordinate with the finance department for audits.
  • Evaluate compliance with local laws, update HR policies, conduct compliance training, handle employment contracts and terminations, and maintain audit documentation.
  • Analyze HR metrics, prepare leadership reports, use data-driven decisions, and implement HR technology solutions.
  • Audit daily HR cases to ensure compliance, identify trends, and implement best practices.
  • Develop and update Standard Operating Procedures (SOPs) for HR functions, document workflows, train staff on adherence, and identify gaps to implement improvements.
Requirements
  • Bachelor's Degree
  • 2+ years in operations
  • Proficiency in HRMS and HR analytics tools
  • Knowledge of payroll and benefits platforms
  • Understanding of employment laws and compliance
  • Data analysis and reporting skills using Excel or similar tools
  • Process documentation and SOP creation expertise
  • Proficiency in audit and compliance tracking
  • Project management for process improvement
  • Strong interpersonal and communication skills
  • Conflict resolution and negotiation abilities
  • Empathy and active listening
  • Adaptability to changing HR policies and business needs
  • Ability to handle confidential information with discretion

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