Technical Lead

1 week ago


Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Qualification:
•1 must have past experience with Call Centre Telephony system (Avaya), or must have past experience as a Delivery Lead for across multiple system or must be MSFT CRM trained
•Experience in configuring and setting up Dynamics CRM
•Experience in related Microsoft technologies such as Azure, Office 365, .NET, C#, JavaScripts, SQL Server, Flows and PowerApps, SharePoint, Power BI.
•Skilled in system architecture, development, and integration
•Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
•Experience in Java and object-oriented programming
•Experience in call center structure and agent profiles
•Experience in Avaya PABX, ISDN, SIP, DTMF and CTI technologies
•Experience in Windows and Linux OS
•Knowledgeable in API, SOAP UI and Postman
•Knowledgeable in web service development (WSDL and RESTful)
•Knowledgeable in banking facilities: credit card, loans, treasury, trust and online and branch banking
•Knowledgeable in insurance facilities: life and non-life
•Knowledgeable with legacy, AS400 or other mid-range systems
•Good understanding of de-/encryption tools, flow charting
•Good understanding of Windows AD and Azure AD
•Good understanding about telecoms and leased line connectivity
•Familiar with Avaya Orchestration designer (circa 2005) (nice to have)
•Familiar with Aspect M3 Designer (nice to have)Responsibilities:
•Define all work items and dependencies required to build the features and functionalities
•Align with the Project Manager on the overall business outcomes for the modules and delivery timelines
•Work with cross-functional teams to deliver the technical deliverables within scope, schedule and budget commitments, in accordance with BDO SDLC and Governance process
•Assist in vendor evaluation and manage the vendors involved in the project, ensuring all technical deliverables are met
•Coordinate with the Project Manager when scoping/re-scoping the project and create/update the build plan accordingly
•Review the infrastructure, security and solution design
•Review the functional and non-functional requirements, test plan, test scripts and Requirements Traceability Matrix (RTM)
•Identify and log technical issues, oversee the resolution process, and escalate when necessary
•Facilitate discussions on technical issue resolutions, including System Integration Test (SIT) and User Acceptance Test (UAT) defect resolution
•Harness project best practices and contribute to the overall BDO knowledge base
•Oversee the deployment activities and review the deployment instruction guidelines
•Provide User Support during Hypercare period and timely turnover to Application Support
•Work with the Project Manager during project closure, ensuring all deliverables are achieved and documented, and relevant lessons learned are documented
•Train new Technical Leads with BDO project delivery processes, as needed
  • Technical Site Lead

    7 days ago


    Pasig, National Capital Region, Philippines Unilever Brazil Full time

    About the RoleAs a Technical Site Lead at Unilever Brazil, you will play a critical role in driving business growth and improving the lives of our consumers. You will lead technical teams, manage projects, and collaborate with operations managers to achieve business objectives.Key Responsibilities:Lead innovation implementation on site, identifying best...


  • Pasig, National Capital Region, Philippines Q2 HR Solutions Full time

    About the RoleThis is an exciting opportunity to join Q2 HR Solutions as a Technical Project Lead, where you will be responsible for managing and monitoring software development projects. You will work closely with the outsourced/third-party development team to ensure seamless project execution.You will have a strong background in Systems Analysis and...


  • Pasig, National Capital Region, Philippines JG Summit Holdings Inc. Full time

    About the JobWe are seeking a highly skilled SAP ABAP Technical Lead to join our team. As a key member of our development team, you will be responsible for handling complex requirements, coding, and testing of applications to meet design specifications.You will ensure that the applications are maintained, fine-tuned, and repaired to keep them performing...


  • Pasig, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech OverviewNityo Infotech is a leading provider of IT solutions and services, dedicated to delivering high-quality support to our clients. We are committed to excellence in everything we do and strive to exceed expectations in all aspects of our business.About the JobWe are seeking an experienced IT Infrastructure Operations Support Analyst to...


  • Pasig, National Capital Region, Philippines Finastra Full time

    Finastra is seeking a motivated KTP Cloud Technical Support Lead to join our team. As a lead, you will be responsible for overseeing the technical support team and ensuring timely resolution of client issues.The ideal candidate will have a strong background in computer science, experience with Oracle, interfaces, and infrastructure technology, and...


  • Pasig, National Capital Region, Philippines Power Integrations, Inc. Full time

    Job SummaryThe Power Integrations, Inc. is seeking a highly skilled Senior Oracle Developer to lead the development of our Oracle E-Business Suite (EBS) ERP system.This role requires strong technical expertise in Oracle EBS 12i (R12.2.10) with a focus on Oracle Inventory, SCP, Purchasing, Order Management, AP, AR, GL, and FA modules.

  • Technical Lead

    2 days ago


    Pasig, National Capital Region, Philippines Trend Micro Full time

    Join Trend Micro, a leader in cybersecurity, and take your career to the next level.Job DescriptionWe are seeking a highly motivated and experienced Senior Software Engineer to lead our team in developing innovative software solutions.The ideal candidate will have extensive experience in cloud services, including AWS, and proficiency in programming languages...


  • Pasig, National Capital Region, Philippines Power Integrations, Inc. Full time

    About the TeamWe are a team of experienced professionals dedicated to delivering innovative solutions in power electronics. As a System Engineer High Power, you will have the opportunity to collaborate with our team to design and develop cutting-edge gate driver technologies.Main ResponsibilitiesDevelop technical specifications for gate driver designs,...


  • Pasig, National Capital Region, Philippines Power Integrations Full time

    Job Summary:The IT Systems Software Development Manager will lead a small team of software and systems developers. This role involves working closely with business users to gather requirements, designing, developing, implementing, testing, and supporting internal IT applications. The ideal candidate will have a strong background in software development and...


  • Pasig, National Capital Region, Philippines Inspiro Full time

    Job Description:The IT Site Support Supervisor will be responsible for supervising and providing technical support/assistance for the configuration, installation, and troubleshooting of desktop PCs and related peripherals. This includes ensuring that preventive maintenance plans and guidelines are met to guarantee security and compliance.The supervisor will...


  • Pasig, National Capital Region, Philippines Trinity Workforce Solutions, Inc. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Technical Project Director to join our team at Trinity Workforce Solutions, Inc.The ideal candidate will have a strong background in technical project management, with expertise in system architecture, development, and integration. They will be responsible for leading cross-functional teams to...

  • Technical Trainer

    4 weeks ago


    Pasig, National Capital Region, Philippines IQ-EQ Full time

    Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices, and private clients operating worldwide.Job DescriptionWe are looking for a Technical Trainer to join our growing internal Technical Training team. We...


  • Pasig, National Capital Region, Philippines UnionBank of the Philippines Full time

    About UsWe are a leading bank in the Philippines, committed to delivering innovative financial solutions to our customers. We are seeking a highly experienced Director of Technical Operations to join our team, responsible for designing, building, and maintaining our technical infrastructure and operations.Main ResponsibilitiesDesign and implement technical...


  • Pasig, National Capital Region, Philippines Mclink Copy Services Phils. Inc. Full time

    Mclink Copy Services Phils. Inc. specializes in photocopier machine sales and rentals, as well as providing technical solutions for businesses.This full-time on-site role for a Technical Supervisor will focus on leading technical operations and managing teams.Responsibilities• Oversee day-to-day technical operations.• Provide technical support to...


  • Pasig, National Capital Region, Philippines Inspiro Full time

    Key Responsibilities:The IT Site Support Supervisor will be responsible for leading a team of technical specialists to provide technical support and assistance for the configuration, installation, and troubleshooting of desktop PCs and related peripherals. This includes developing and establishing S.M.A.R.T goals, objectives, and specific procedures to...


  • Pasig, National Capital Region, Philippines City Savings Bank Full time

    Senior IT ProfessionalCandidate should have experience working in the banking industry and should be familiar with enterprise architecture and automation platforms.About the RoleDesign, develop, and implement complex business processes using the bank's automation platforms.Collaborate with cross-functional teams to drive innovation and excellence in IT.Main...


  • Pasig, National Capital Region, Philippines Tamaray People Solutions Corporation Full time

    At Tamaray People Solutions Corporation, we are seeking a skilled Technical Support Engineer to manage all technical aspects during the distribution or projects of Hikvision products.Job ResponsibilitiesProvide comprehensive product demos, services, maintenance, and upgrades for customers.Create and maintain technical support guides and troubleshooting...


  • Pasig, National Capital Region, Philippines Colas USA Full time

    Company OverviewOur company is a leading provider of innovative solutions in the industry.We are seeking a highly skilled Technical Operations Coordinator to join our team.Job SummaryThe Technical Operations Coordinator will be responsible for overseeing the operation of a laboratory or section, ensuring compliance with standards, procedures, and conformity...


  • Pasig, National Capital Region, Philippines Stealth Monitoring Full time

    At Stealth Monitoring, we're looking for a skilled Deskside Support Engineer to join our Service Desk team. As an Entry-Level IT position, this role is responsible for providing basic technical support for hardware and software, applications, and technical issues.About UsWe're North America's leading provider of remote live real-time video surveillance...


  • Pasig, National Capital Region, Philippines Trinity Workforce Solutions, Inc. Full time

    Job DescriptionWe are seeking a talented Project Technical Architect to join our team at Trinity Workforce Solutions, Inc.The ideal candidate will have a strong background in system architecture, development, and integration. They will be responsible for designing and implementing technical solutions that meet business requirements, while ensuring alignment...