Service Delivery Specialist
1 month ago
At GECO Philippines, we are seeking a highly skilled Service Delivery Specialist to join our team. This role is responsible for managing and controlling the expectations of stakeholders within the region, ensuring adherence to shared service models and processes.
Key Responsibilities- Monitor and control the implementation and maintenance of best-of-breed standards in Tech Services and IT Security.
- Review, maintain, and update the statement of work with shared service customers based on current services and actual or required changes.
- Coordinate across all Tech Services service lines, leveraging team leaders and services line coordinators to ensure delivery and quality of services.
- Consistent communication, monitoring, and driving of continuous improvements for managed customers across all services provided.
- Regular reporting and daily monitoring on activity, quality, and performance, ensuring accurate and timely reporting to the head of Infrastructure department.
- At least 5 years of experience in Infrastructure delivery.
- 2 years of experience in Services Delivery management.
- Customer service-oriented with leadership and entrepreneurship skills.
- Ability to organize, federate, and coordinate, with a capacity to adapt with flexibility.
- Convincing and influential, with a rigorous and organized approach.
- Breadth of experience in Infrastructure solutions, including Datacenters, Clouds, Network, and Security.
- Depth of experience in at least one area of Infrastructure solutions.
- Knowledgeable on Operations KPIs, Ticket Management, and Infrastructure KPIs.
- Solid experience in ITIL processes management and Services Management.
- Project management skills.
- Experience in multi-cultural environments.
- Innovative methodologies such as Agile or DevOps.
- CMMI experience.
-
Service Delivery Specialist
3 weeks ago
Ayala Alabang, National Capital Region, Philippines JOB MATCHMAKER Full timeJob DescriptionAt JOB MATCHMAKER, we are seeking a skilled and detail-oriented Service Delivery Specialist to ensure the seamless transition from project completion to customer satisfaction. This role is critical in reinforcing our commitment to providing top-level sports facilities in the country.Key Responsibilities:1. Documentation Management: Oversee the...
-
Service Delivery Specialist
4 days ago
Ayala Alabang, National Capital Region, Philippines JOB MATCHMAKER Full timeJob OverviewWe are seeking a highly organized and detail-oriented professional to join our team as a Service Delivery Specialist. This role is critical in ensuring the seamless transition from project completion to customer satisfaction.Salary: $60,000 - $80,000 per yearKey Responsibilities Documentation Management: Oversee the meticulous organization of...
-
Service Delivery Expert
4 days ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: Service Delivery ExpertAbout the Role:GECO Philippines is seeking a highly skilled Service Delivery Specialist to join our team. As a key member of our Infrastructure team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Responsibilities:• Manage and control stakeholder...
-
Senior Infrastructure Delivery Specialist
3 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Summary:We are seeking a highly skilled Senior Infrastructure Delivery Specialist to join our team at GECO Philippines. As the ideal candidate, you will possess a strong background in infrastructure solutions, with expertise in data centers, clouds, networks, and security.Responsibilities:Manage and control stakeholder expectations within regions and/or...
-
Global Network Service Specialist
1 month ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: Global Network Service SpecialistJob Summary:We are seeking a highly skilled Global Network Service Specialist to join our team at GECO Asia. The successful candidate will have a strong background in network infrastructure and service delivery, with a minimum of 5 years of experience in IT service delivery management.Key Responsibilities:* Deliver...
-
Global Network Service Specialist
3 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob OverviewWe are seeking a highly skilled Global Network Service Specialist to lead our network infrastructure delivery team. The ideal candidate will have a strong background in IT service delivery and network management, with a minimum of 5 years of experience in delivering infrastructure services.Key ResponsibilitiesDevelop and implement network...
-
Financial Services Specialist
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Financial Services SpecialistDescription:We are seeking a Financial Services Specialist to join our team at Nityo Infotech. As a Financial Services Specialist, you will be responsible for providing financial services to our clients. This includes managing financial transactions, preparing financial reports, and maintaining financial...
-
Clinical Support Specialist
1 month ago
Ayala Alabang, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeClinical Support Specialist Job Overview Solid Lyndelle Manpower Services Inc. is seeking a highly skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will provide critical support to our clinical team and clients, ensuring seamless delivery of healthcare services. Responsibilities: * Determine customer eligibility...
-
Sales and Delivery Representative
3 weeks ago
Ayala Alabang, National Capital Region, Philippines Infinity Outsourcing Services Full timeSales and Delivery RepresentativeAt Infinity Outsourcing Services, we are seeking a Sales and Delivery Representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to assume responsibility for the delivery van and products.Responsibilities:Drive a van and sell products to customers.Deliver...
-
Senior Inventory Management Specialist
1 week ago
Ayala Alabang, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full timeAbout UsTOPSERVE SERVICE SOLUTIONS INC has been a credible service provider for 25 years, serving various industries such as Aviation, Logistics, Telecommunication, Retail, Marketing, Administrative, Banking and Finance, Pharmaceutical, Food & Hospitality, Healthcare, General & Maintenance, Manufacturing, Production, IT, and Teaching.Job Title: Senior...
-
Engineering Services Specialist
1 day ago
Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full timeWe are seeking a highly skilled Engineering Services Specialist to join our team at TASQ Staffing Solutions. This is an exciting opportunity for a customer-focused professional with experience in the Semicon/Electronics industry.About the RoleAs an Engineering Services Specialist, you will be responsible for providing exceptional technical support and...
-
Senior Executive Recruitment Specialist
3 weeks ago
Ayala Alabang, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob OverviewSolid Lyndelle Manpower Services Inc. is seeking a highly skilled Senior Executive Recruitment Specialist to lead client-side operations and delivery across multiple clients and projects.Key Responsibilities:Manage external and internal communications for smooth and successful project delivery.Act as the primary point of contact for key clients,...
-
Service Desk Specialist
1 month ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full timeJob Summary:We are seeking a highly skilled Service Desk Specialist to join our team at Hunter's Hub, Inc. The ideal candidate will have experience in Active Directory, Microsoft Azure, and Microsoft 365, with a strong focus on providing excellent customer service and technical support.Key Responsibilities: Provide technical support and assistance to...
-
Customer Service Operations Lead
4 days ago
Ayala Alabang, National Capital Region, Philippines Gavin Ventures Inc. Full timeGavin Ventures Inc. is seeking an experienced Customer Service Operations Lead to join our team in a dynamic sports betting industry role.About the RoleThis leadership position plays a pivotal part in ensuring seamless customer service delivery, collaborating with the Manager to oversee and optimize all aspects of customer support operations.The primary...
-
Procurement Specialist
3 days ago
Ayala Alabang, National Capital Region, Philippines ASCOF Construction Inc. Full timeJob Title: Procurement Specialist - Supply Chain Management ExpertAbout ASCOF Construction Inc.We are a reputable construction company seeking an experienced Procurement Specialist to join our team. Our ideal candidate will possess excellent negotiation skills and in-depth knowledge of purchasing functions, inventory management, and supply chain systems.Key...
-
Infrastructure Solution Delivery Expert
4 days ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeGECO Philippines seeks an experienced Service Delivery Manager.This is a challenging role that requires a strong technical background in infrastructure solutions, project management skills, and experience in managing teams. The ideal candidate will have a deep understanding of infrastructure technologies such as data centers, clouds, networks, and...
-
Financial Services Specialist
1 month ago
Ayala Alabang, National Capital Region, Philippines Neksjob Full timeJob SummaryWe are seeking a detail-oriented Financial/Credit Card Specialist to join our finance team at Neksjob. In this role, you will be responsible for managing credit card operations, analyzing financial data, and providing excellent customer support related to credit card products.Key Responsibilities:Oversee the day-to-day operations of credit card...
-
Logistics Specialist
1 week ago
Ayala Alabang, National Capital Region, Philippines Brew Master International Incorporated Full timeJob Summary: As a Logistics Specialist at Brew Master International Incorporated, you will be responsible for driving the route truck or vehicle assigned to you to assist sales representatives in delivering full products and retrieving empties within designated areas.About the Role:As a key member of our logistics team, you will drive company vehicles...
-
Service Desk Specialist
1 month ago
Ayala Alabang, National Capital Region, Philippines Hunters Hub Inc. Full timeHunters Hub Inc. is seeking a skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers. **Key Responsibilities:** * Provide timely and effective technical support to customers via phone, email, and remote access * Troubleshoot and resolve...
-
Operations and Logistics Specialist
4 days ago
Ayala Alabang, National Capital Region, Philippines Your Go to Recruiter Full timeJob SummaryWe are seeking a highly organized and detail-oriented professional to fill the role of Operations and Logistics Specialist. This position is critical in ensuring the seamless transition from project completion to customer satisfaction, reinforcing our commitment to providing top-level sports facilities.Key ResponsibilitiesDocumentation Management:...