Operations Collections Team Leader

1 day ago

Manila, National Capital Region, Philippines beBeeCollections Full time ₱900,000 - ₱1,200,000
Job Title:

Collections Operations Manager

Lead a team of financial analysts and professionals in managing the order-to-cash process, ensuring timely and accurate order entry and fulfillment.

Key Responsibilities:

  • Order Management: Oversee the order processing cycle, collaborating with sales, logistics, and supply chain teams to resolve order discrepancies and improve efficiency.
  • Invoicing and Billing: Ensure accurate and timely invoicing in compliance with company policies and legal regulations.
  • Credit and Collections: Manage credit assessments, approvals, and limit reviews for customers, supervising collection activities to minimize overdue balances and bad debt risk.
  • Dispute and Deduction Management: Lead the resolution of disputes and claims by coordinating with internal stakeholders and customers.
  • Cash Application: Oversee accurate allocation of payments to customer accounts.

Process Improvements: Identify inefficiencies in the OTC process, implement solutions to enhance productivity and reduce costs, drive automation initiatives, and streamline processes to improve accuracy.

Leadership and Team Management: Manage, mentor, and develop the OTC team, fostering a collaborative and performance-driven environment. Conduct regular training to enhance team skills in OTC processes and tools.

Required Skills and Qualifications:
  • Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
  • At least 6 years of experience in Order to Cash (O2C), with at least 3 years in a managerial/team leader capacity.
  • Strong understanding of OTC processes, ERP systems (e.g., SAP, Oracle), and automation tools.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong leadership and interpersonal skills with the ability to manage cross-functional teams.

Benefits: Join our dynamic team and grow your career in a fast-paced industry, offering opportunities for continuous learning and development.

About Us: Our organization is committed to innovation, excellence, and collaboration, providing a supportive and inclusive work environment that values diversity and promotes equal opportunities.

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