Logistics Operations Coordinator
4 days ago
**Job Overview:**
Neksjob is seeking a skilled and dedicated Logistics Specialist with at least 6 months to 1 year of experience in Customer Service Experience (CSE) or Customer Care Experience (CCE).
Key Responsibilities:
- Coordinate and oversee daily logistics operations, including shipping, inventory management, and delivery tracking.
- Address and resolve customer inquiries, complaints, and concerns promptly and professionally.
- Work collaboratively with internal teams to ensure seamless communication and execution of logistics tasks.
- Monitor and maintain accurate records of shipments, deliveries, and customer interactions.
- Analyze logistics data to identify areas for process improvement and cost savings.
Requirements:
- Proven experience of at least 6 months to 1 year in CSE or CCE.
- Excellent communication and interpersonal skills.
- Strong problem-solving and organizational abilities.
- Proficiency in logistics software and tools is a plus.
- Ability to work in a fast-paced, team-oriented environment.
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