Customer Service Logistics Expert
4 days ago
**About the Role:**
Neksjob is hiring a Logistics Specialist with expertise in Customer Service Experience (CSE) or Customer Care Experience (CCE). The successful candidate will possess at least 6 months to 1 year of experience and be able to coordinate and oversee daily logistics operations.
Main Responsibilities:
- Shipping, inventory management, and delivery tracking coordination.
- Timely resolution of customer inquiries, complaints, and concerns.
- Collaboration with internal teams for smooth task execution.
- Accurate maintenance of shipment, delivery, and customer interaction records.
- Logistics data analysis for process improvement and cost savings.
Key Requirements:
- Proven experience in CSE or CCE with a minimum of 6 months to 1 year.
- Outstanding communication and interpersonal skills.
- Exceptional problem-solving and organizational abilities.
- Proficiency in logistics software and tools is beneficial.
- Ability to excel in a fast-paced team environment.
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