Customer Service Logistics Expert

4 days ago


Tarlac City, Central Luzon, Philippines Neksjob Full time

**About the Role:**

Neksjob is hiring a Logistics Specialist with expertise in Customer Service Experience (CSE) or Customer Care Experience (CCE). The successful candidate will possess at least 6 months to 1 year of experience and be able to coordinate and oversee daily logistics operations.

Main Responsibilities:

  • Shipping, inventory management, and delivery tracking coordination.
  • Timely resolution of customer inquiries, complaints, and concerns.
  • Collaboration with internal teams for smooth task execution.
  • Accurate maintenance of shipment, delivery, and customer interaction records.
  • Logistics data analysis for process improvement and cost savings.

Key Requirements:

  • Proven experience in CSE or CCE with a minimum of 6 months to 1 year.
  • Outstanding communication and interpersonal skills.
  • Exceptional problem-solving and organizational abilities.
  • Proficiency in logistics software and tools is beneficial.
  • Ability to excel in a fast-paced team environment.


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