Voice Logistics Operations Coordinator
4 days ago
At NeksJob, we are looking for a skilled Logistics Voice Support Agent to contribute to our team's success. As a key member of our logistics team, you will be responsible for providing exceptional voice support to streamline our logistics operations.
Responsibilities:- Provide Exceptional Voice Support: Deliver timely and accurate information to clients, suppliers, and internal teams through effective voice communication.
- Manage Orders and Logistics Information: Assist with order processing, tracking, and updating logistics information using voice-activated systems and tools.
- Resolve Issues Effectively: Identify and resolve logistics-related issues by coordinating with relevant departments and utilizing voice communication effectively.
- Maintain Accurate Records: Document all communications, issues, and resolutions in the system to ensure transparency and accountability.
- Enhance System Efficiency: Utilize voice recognition technology and software to improve navigation and provide real-time updates.
- Deliver Outstanding Customer Service: Address inquiries, manage expectations, and ensure customer satisfaction through top-notch customer support.
- Collaborate with Teams: Work closely with warehouse, transportation, and customer service teams to facilitate smooth logistics operations.
- Implement Process Improvements: Suggest and implement process improvements to enhance the efficiency of voice support in logistics operations.
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Voice Operations Coordinator
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Logistics Voice Support Agent
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Operations Voice Support Agent
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Logistics Operations Manager
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Supply Chain Support Expert
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Financial Voice Specialist
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Logistics Coordinator
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Cebu City, Central Visayas, Philippines Mercedes-Benz Group Services Philippines, Inc. Full timeKey ResponsibilitiesThe successful candidate will handle a range of tasks including:Taking over the operational calls with Berlin counterpartsHandling bottleneck coordination with special deliveries and freightProviding day-to-day problem-solving involving processesYou will work closely with our logistics team to ensure seamless communication and...