Multilingual Customer Service Representative

10 hours ago

General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱3,000,000 - ₱4,200,000
Customer Support Specialist

We are seeking a highly skilled and multilingual customer support specialist to deliver exceptional service to our French-speaking clients. As the primary point of contact, you will provide timely and effective support through various communication channels.

About the Role

This is an excellent opportunity for a detail-oriented and empathetic individual who can build strong relationships with customers and contribute to the growth of our organization. If you have a passion for delivering outstanding customer experiences, we want to hear from you.

Key Responsibilities
  • Provide personalized support in French and English through voice, chat, and email
  • Troubleshoot and resolve customer issues with professionalism and urgency
  • Collaborate with colleagues to ensure consistent, high-quality service
Requirements
  • 1+ year of remote/online experience in customer service or a similar role
  • Excellent written and verbal communication skills
  • Fluent in French and English
Technical Requirements
  • Personal computer or laptop with a minimum i5 processor
  • Stable internet connection with at least 15 Mbps upload and download speeds

The ideal candidate will possess excellent problem-solving skills, be able to work independently, and thrive in a fast-paced environment. If you are a motivated and customer-focused individual who enjoys helping others, we encourage you to apply for this exciting opportunity.

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