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Technical Services Analyst

1 week ago

Manila, National Capital Region, Philippines Leighton Contractors ( Asia ) Limited Full time
Job Requirements

We are looking for a skilled IT Technical Support Analyst who can:

  • SUPPORT SERVER AND NETWORK INFRASTRUCTURE
  • DEFINE AND IMPLEMENT UPGRADES TO EXISTING SYSTEMS OR INTRODUCTION OF NEW INFRASTRUCTURE
  • MAINTAIN AND DEVELOP APPROPRIATE REPORTING TOOLS AND MECHANISMS
  • MANAGE THE LIFECYCLE OF INCIDENTS AND SERVICE REQUESTS
  • REVIEW DIAGNOSTICS AND ASSESS THE FUNCTIONALITY AND EFFICIENCY OF SYSTEMS
  • ANALYZE AND RESOLVE ISSUES WITH IT EQUIPMENT
  • INSTALL AND CONFIGURE SOFTWARE AND HARDWARE COMPONENTS
  • CREATE AND MANAGE USER ACCOUNTS, PERMISSIONS, EMAIL ACCOUNTS, ETC.
  • TRAIN USERS ON HARDWARE AND SOFTWARE USE
  • PROVIDE TECHNICAL SUPPORT TO END-USERS

The ideal candidate will have a strong background in IT support and a proven track record of delivering high-quality results in a fast-paced environment.